How the Rebuilt Utility Connect Dashboard Gives eXp Agents a Clearer View of Their Business—and Their Revenue
By Utility Connect – an eXp Solutions Trusted Provider
For years, real estate technology has promised agents visibility. Dashboards. Reports. Metrics. Insights. But visibility into what, exactly? The new Utility Connect Dashboard was built to solve this.
For many agents, “insight” has meant knowing whether a single client completed a task, clicked a link, or scheduled a service. Useful, yes—but incomplete. Because as your business grows, single-client snapshots stop answering the questions that actually matter.
Questions like:
- How is my business performing over time?
- Where is value being created—or left on the table?
- Are my systems scaling at the same pace as my production?
- And how do I clearly quantify the impact of the partners I trust with my clients?
At Utility Connect, we heard this feedback loud and clear—especially from eXp agents, teams, and leaders who have grown alongside us over the years. And it led us to a simple conclusion:
The old dashboard showed you what happened with a client. But it couldn’t show you what was happening across your entire business.
That’s why we rebuilt everything. Welcome to the all-new Utility Connect Dashboard.
Why the Old Way Stopped Working
Let’s start with an important acknowledgment—especially for long-time Utility Connect users. The previous dashboard did exactly what it was designed to do at the time. If you were a solo agent referring a manageable number of clients each year, it gave you clarity where it mattered most:
- Did my client engage?
- Did they schedule their internet installation?
- Did they move forward with a home warranty?
- Were their essential services handled before close?
That level of simplicity worked—until it didn’t. As eXp agents scaled, teams expanded, and production accelerated, that same simplicity quietly became a limitation. The truth is, growth changes what “visibility” means. And the old dashboard wasn’t built for the way modern eXp agents operate today.
A Dashboard Built for the Way eXp Agents Actually Work
The new Utility Connect dashboard was designed with one guiding principle: Clarity at scale. Not more data. Not more tools. But better insight—delivered quickly, visually, and in a way that supports real business decisions.
1. Performance Metrics—At a Glance
The first thing you notice when logging into the new dashboard is how intuitive it feels. Instead of static tables or isolated data points, you now see clean, visual performance metrics that tell a story over time.
With just a few clicks, you can toggle between:
- Client utilization
- Services connected
- Revenue generated
This is the difference between activity tracking and business intelligence. You are no longer asking, “Did this client use Utility Connect?” You’re asking, “What does this data tell me about how my business is performing?”
2. A Clear View of Every Client—Past and Present
Visibility should never require detective work. The new dashboard provides a centralized, real-time view of every referral—past and present—clearly categorized as: Completed, In progress, or Declined.
No digging. No guesswork. No reliance on inbox searches or manual tracking. This level of transparency allows agents and teams to quickly understand where each client stands in the process and where follow-up may be needed.
3. Centralized Resources—Without Competing With eXp Enterprise
One of the most intentional design decisions we made was what not to replace. eXp Enterprise already serves as the central hub for brokerage operations, partnerships, and resources. The Utility Connect dashboard was never meant to compete with that.
Instead, we focused on streamlining everything related to your Utility Connect experience in one place:
- Program information
- Best-practice guides
- Partner-specific resources
4. A Fully Updated, Agent-Branded Marketing Center
Agents have been clear about one thing: client experience must remain agent-centric. That’s why the updated dashboard includes a fully redesigned Marketing Center—built to support your brand, not ours.
New enhancements include expanded flyer and asset options and custom branding with your photo, colors, and contact information. Every client touchpoint reinforces your value, while Utility Connect operates seamlessly in the background.
5. Automated Reporting—A Game Changer for Teams
For team leads and operations managers, this may be the most impactful upgrade of all. The new dashboard allows you to automate performance reports and have them delivered straight to your inbox. No spreadsheets. No manual reporting. No chasing updates.
Instead, you get a consistent, high-level understanding of team utilization, client engagement, and revenue generated through Utility Connect—delivered on your schedule. This is how scalable systems support scalable growth.
Why This Matters Now
In a shifting market, clarity is not a luxury—it’s a competitive advantage.
Agents who understand their systems, their data, and their client experience can:
- Operate more efficiently
- Communicate value more confidently
- And make smarter decisions about where to invest their time and energy
The rebuilt Utility Connect dashboard was designed to support exactly that. Not by adding complexity—but by removing friction.
Your Next Step (It Takes Less Than 30 Seconds)
If you’re already signed up:
- Log into your Utility Connect dashboard using your eXp credentials
- Review your performance metrics
- See if there’s revenue waiting that you haven’t yet claimed
If you haven’t logged in for a while, you may be surprised by what you find.
If you’re not signed up yet:
- Activate your free Utility Connect account at www.ActivateMyPage.com
- Start providing added value to clients during closing prep
- And unlock revenue tied to work you are already doing
It’s fast.
It’s simple.
And it was built to grow with you.
Final Thought
The new Utility Connect dashboard was designed to do two things exceptionally well: Give you clarity while elevating your clients’ experience—and help you grow your business without costing you time.
To learn more or to get started, visit Utility Connect, today!
